Top Questions to Ask a Windshield Replacement Company

Top Questions to Ask a Windshield Replacement Company


A proper windshield replacement is dependent on the technician’s training. You should ask helpful questions to learn more before choosing a shop. You should note that a windshield plays an important role in your vehicle’s structural integrity. These are questions you should ask when hiring a top windshield repair company.

Are the Technicians Certified and Trained to Install Windshields?

When searching around for a windshield repair Portland company, this is the first question you ought to ask: how long have your technicians been doing the job? Are they certified by independent organizations? Some companies say that their technicians are certified, but they are not certified by relevant organizations. Have the technicians completed relevant training? Do they have adequate job training?

Do All Materials Used Meet Required Safety Standards?

There are different standards meant to reduce driver and passenger injuries that result from impact to glass surfaces. That is necessary to ensure a degree of transparency in motor vehicle windows and minimize the possibility of occupants being thrown out of the window during collisions. There are government regulations for glazing materials. These standards ensure that all glass manufacturers meet the required requirements after passing various glazing tests.

Are Technicians Trained on Adhesive they Use?

The adhesive is a material used to ensure the replacement windshield stays in place after installation is done. Ideally, it is a glue that bonds the windshield onto the body of the vehicle. Adhesive manufacturers encourage technicians to get certified on their products. That means they are using adhesives safely and accurately. For instance, certain adhesives are meant to be used in specific temperatures. When a technician is accredited, he or she knows how to ensure the environment is optimal for windshield replacement installation.

What Type of Warranty Do You Give?

Many windshield repair companies offer a guarantee or warranty of coverage for materials and labor. Make sure you ask the company about the workmanship guarantee or warranty before hiring them to do the job. A warranty offers you the assurance that their job is done well, and if not, it is corrected. That means if water or air leaks, the customer can turn to the company to have the problem corrected.

How Soon Can the Vehicle Be Used After Replacing the Glass?

You need to know the minimum safe drive time for your vehicle. That is the time period required for the adhesive used in the installation process to cure. Remember that if the adhesive is installed correctly, you can easily get into a crash.

Eric Bartley

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